People Services Center Analyst - VPP
General Manufacturing(1 month ago)
About this role
A People Services Representative within GM's Global Business Solutions provides frontline HR support as part of the Shared Service Center, serving as a primary contact for employees, managers, HR professionals, and vendors. The role operates within GM's People Services framework to support case management, HRIS transactions, and service quality initiatives in a hybrid, night-shift environment.
Required Skills
- Call Handling
- Customer Support
- Case Management
- HRIS
- Documentation
- Process Improvement
- Quality Management
- Escalation Handling
- Conflict Resolution
- Data Analysis
+2 more
Qualifications
- Bachelor's Degree in Human Resources or Business Administration
About General Manufacturing
gm.comGeneral Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.
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