People Shared Services Advisor (DACH)

The People Shared Services Advisor (DACH) provides high-quality HR support and guidance to employees and managers across the DACH region, managing Tier 1 and Tier 2 HR enquiries through the Zendesk case management platform. This role ensures queries are resolved accurately and efficiently while maintaining compliance with local employment practices and service level agreements. The advisor acts as a trusted first point of contact for people-related questions, policies, and processes, contributing to a positive employee experience.