People Systems Analyst
Intercom(14 days ago)
About this role
People Systems Analyst at Intercom on the Enterprise Systems team, responsible for overseeing the company’s HR technology and HRIS platform to support reliable HR operations and data-driven decision making. The role is based in Berlin, reports to the Manager of People Systems, and supports compliance, reporting, and cross-functional collaboration.
Required Skills
- Workday
- HRIS
- Reporting
- Data Security
- Compliance
- User Support
- Integrations
- Analytics
- Project Management
- Training
Qualifications
- Workday Certification(s)
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.