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Performance & Analytics Client Service Specialist, Officer at State Street - ApplyBlast

Performance & Analytics Client Service Specialist, Officer

State Street

2 days ago

3.4 on Glassdoor

Edinburgh, Scotland, United Kingdom

Onsite

Full Time

Medior

1 applicant

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About this role

The Performance & Analytics Client Service Specialist, Officer is responsible for delivering and overseeing investment performance, attribution, and analytics services for a portfolio of clients. This role involves independently resolving complex client inquiries, coordinating cross-functional teams, and ensuring service delivery meets agreed standards. The specialist also supports client onboarding, governance activities, and process improvements through automation and AI tools.

Responsibilities

Deliver and oversee investment performance, attribution, and analytics services for assigned clients
Investigate complex client enquiries and coordinate resolution across relevant teams
Monitor service performance against standards and identify process improvement opportunities

Skills

About State Street

statestreet.com

Headquarters

Boston, Massachusetts, United States

Company Size

10001+ employees

Founded

1792

View Profile

State Street is a global financial services company offering investment servicing, investment management, markets trading and financing, and data intelligence solutions to institutional clients across 100+ markets. Through its capabilities in custody, accounting, foreign exchange, and proprietary data-driven insights, it helps investors manage risk, access liquidity, and optimize performance. State Street also operates SPDR ETFs and conducts leading market research through its annual Markets Research Retreat.