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© All Rights Reserved. ApplyBlast.com
Blue Cross Blue Shield of Massachusetts
The Performance Quality Coach plays a vital role in developing the skills of Provider Service representatives to enhance customer service experience. The role involves coaching, performance analysis, and supporting call center operations, with an emphasis on motivating teams and fostering a culture of service excellence.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1937
Blue Cross Blue Shield of Massachusetts brings health insurance plans, medical claims, insurance coverage, benefits and telehealth via MyBlue Web & App
Blue Cross Blue Shield of MassachusettsBLUE CROSS BLUE SHIELD OF MASSACHUSETTS ANNOUNCES LATEST RESULTS
2 weeks ago
The Boston GlobeGLP-1 weight loss drugs help drive another year of historic losses at Blue Cross Blue Shield of Mass.
2 weeks ago
The Business JournalsBlue Cross Blue Shield posts $380M loss, second-largest in its history
2 weeks ago
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Blue Cross Blue Shield of Massachusetts.
97% below the average for this role
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