Performance Excellence Manager – AI Quality, Risk & Operational Insights
DoorDash Mexico(1 month ago)
About this role
The Senior Associate, Quality Strategy & Expansion will help design, roll out, and scale automated QA and quality measurement programs across high-risk domains by partnering with Product, Risk, Machine Learning, and Ops. The role sits on the Performance Excellence team within Customer Experience, reporting to the Manager of Quality Strategy & Expansion, and is suited for a structured problem-solver who can navigate ambiguity and execute in fast-moving environments.
Required Skills
- QA Systems
- Program Management
- Cross Functional
- Documentation
- Reporting
- Roadmap Development
- Tech Scoping
- Data Tools
- AI Tools
- Automation
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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