Performance Management Analyst
02 CACI, INC.-FEDERAL(1 month ago)
About this role
The Performance Management Analyst at CACI is responsible for supporting network service delivery, managing performance metrics, and ensuring service level agreements are met within a complex multi-supplier environment. The role involves data analysis, reporting, and collaboration with various stakeholders to improve network performance and customer satisfaction. It requires experience in network operations and performance measurement tools.
Required Skills
- ITIL
- ServiceNow
- Tableau
- Excel
- Network Operations
- Performance Analysis
- Service Level Management
- Data Analysis
- ITSM
- Metrics
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