Serco Group Plc
The Performance Manager at VIVO monitors, analyzes, and improves the performance of a high-profile hard FM contract in Salisbury, ensuring contractual obligations, SLAs, and KPIs are consistently achieved. This role involves using data and insight to identify emerging risks, understand performance gaps, and drive meaningful improvements across operational delivery and support teams. The position requires developing data-led strategies, maintaining performance dashboards, and acting as the subject matter expert for the CAFM system to ensure data integrity and effective reporting. Reporting directly to the Operations Director, the role combines flexibility with meaningful engagement to support the successful delivery of an important Defence contract.
Headquarters
Hook, England, United Kingdom
Company Size
10001+ employees
Founded
1988
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Serco Group Plc.
Serco Group Plc didn’t post a salary, so this is our estimate from similar listings.
51% below the average for this role