Jumia
The Senior Performance Associate (Loss & Defective) at Jumia is responsible for maintaining supply chain integrity by investigating delivery anomalies, managing third-party logistics performance, and analyzing discrepancies in inventory and localization. The role involves process improvement, auditing, and cross-functional collaboration to reduce losses and optimize operations.
Jumia is a leading pan‑African e‑commerce platform connecting consumers and merchants across multiple African countries through an online marketplace for electronics, fashion, home goods, groceries and more. It pairs marketplace listings with logistics and last‑mile delivery services plus a fintech arm (JumiaPay) to handle payments and merchant financial services. Jumia also operates verticals like food delivery and classifieds and provides seller tools, promotions, and localized customer support. Shoppers and businesses choose Jumia for its broad selection, integrated payments, and region‑specific fulfillment infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jumia.
Jumia didn’t post a salary, so this is our estimate from similar listings.
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