Personal Line Customer Service Representative
Brown(1 month ago)
About this role
A Personal Lines Customer Service Representative at Brown & Brown in Greensboro, NC provides prompt, efficient support for personal insurance policies within a high-volume insurance center. The role focuses on delivering exceptional customer experiences to increase retention and identify cross-sell or new business opportunities. It involves managing policy inquiries, renewals, billing, and documentation while adhering to agency guidelines.
Required Skills
- Customer Service
- Personal Lines
- Cross-Selling
- Policy Renewals
- Billing
- Endorsements
- Microsoft Office
- Communication
- Documentation
- Compliance
Qualifications
- Property & Casualty Producer Insurance License in good standing
About Brown
bbrown.comOur experienced teams can help both multinational companies and individuals view, analyze, and purchase insurance efficiently and with superior service.
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