Personal Lines Customer Service Representative
The Hilb Group
About this role
A Personal Lines Customer Service Representative at Hilb Group provides client support with insurance policies, handles requests, and assists in policy processing and verifications. The role involves working closely with clients, maintaining detailed records, and using agency management systems to ensure efficient service delivery.
Skills
About The Hilb Group
hilbgroup.comIndustry
Finance
Hilb Group is an insurance advisory and brokerage firm specializing in personal and commercial insurance lines. It combines local, relationship-driven service with the scale and market access of a national broker to deliver customized coverage, risk management, and industry-specific expertise. Hilb serves clients with tailored insurance solutions and insights while also partnering with agencies to drive growth through innovative resources and expanded opportunities. Their positioning as "Your Insurance Advisors" emphasizes personalized protection for what clients value most.
Recent company news
Yahoo FinanceHilb Group Announces Appointment of Rob Nesselt as Southeast Platform Leader
6 days ago
PR NewswireHilb Group Reaches 200 Acquisitions; Expands Southeast Presence With Addition of South Carolina-based Agency
2 weeks ago
Pulse 2.0Hilb Group Marks 200th Deal For Insurance Brokerage
2 weeks ago
theinsurer.comHilb Group marks 200th acquisition with South Carolina agency buy
1 week ago
Insurance BusinessHilb Group strengthens Southeast operations with new retirement plan deal
Jul 23, 2025
About The Hilb Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The Hilb Group.
Salary
$41k – $55k
per year
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