Personal Lines Customer Services Representative
Brown(1 month ago)
About this role
The Personal Lines Customer Services Representative at Bridge Specialty Group (J.E. Brown, a Brown & Brown subsidiary) is a frontline role supporting retail agents and individual policyholders for personal lines insurance. Based in Walnut Creek, CA, the position focuses on delivering high-quality client support via phone and chat within a managing general agency environment. The role contributes to overall customer satisfaction and operational support for insurance programs and carrier platforms.
Required Skills
- Customer Service
- Phone Support
- Chat Support
- MS Office
- Carrier Websites
- Agency Software
- Wildfire Mapping
- Policy Endorsements
Qualifications
- HS Diploma or GED
About Brown
bbrown.comOur experienced teams can help both multinational companies and individuals view, analyze, and purchase insurance efficiently and with superior service.
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