Pharma Customer Services Associate (with laboratory experience)
SGS
About this role
This role involves managing client relationships and coordinating with laboratory teams to support pharmaceutical testing services. The candidate will prepare proposals, ensure timely communication, and maintain compliance with industry standards. Emphasis is on providing exceptional customer service and technical support within a scientific and regulatory environment.
Skills
Qualifications
About SGS
sgs.comSGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
About SGS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for SGS.
Salary
$40k – $50k
per year