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Pharmacy Guide at Devoted Health - ApplyBlast

Pharmacy Guide

Devoted Health

22 days ago

3.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Pharmacy Guide role is a fast-paced, high-volume member outreach position focused on helping members overcome barriers to medication adherence and accessing care. The position primarily involves making outbound phone calls to build trust, identify underlying needs, and enroll eligible members in pharmacy, financial assistance, and care support programs. Success in this role requires strong problem-solving skills, empathy, and the ability to adapt communication to each member's situation.

Responsibilities

Manage high-volume outbound phone calls to engage members in medication adherence programs
Enroll eligible members in pharmacy, financial assistance, and care support programs
Coordinate with providers and clinical teams to resolve member needs and support continuity of care

Skills

About Devoted Health

devoted.com

Headquarters

Waltham, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

Devoted Health is a U.S.-based Medicare Advantage provider offering plans with comprehensive benefits. Plans include prescription drug coverage, dental and vision care, over-the-counter allowances, and hearing services, along with tools to find doctors and manage benefits. The company emphasizes patient navigation and a U.S.-based service team to help members understand and use their benefits.