Pharmacy Prior Authorization Supervisor
Shields Health Solutions(29 days ago)
About this role
The Patient Support Supervisor leads and supports a team within Shields Health Solutions' Patient Support Center, ensuring patient access to medications and adherence to service level metrics. This leadership role partners with hospital and clinical teams, coordinates operational workflows, and supports staff development and performance. The position requires a background in pharmacy/healthcare and involves collaboration across departments to maintain high-quality patient support services.
Required Skills
- Team Leadership
- Coaching
- Performance Management
- Training
- Communication
- Project Management
- Operational Management
- Microsoft Excel
- Microsoft Word
- EMR Systems
+14 more
Qualifications
- High School Diploma / GED
- Certified Pharmacy Technician (CPhT)
- State Pharmacy Technician Registration
- Bachelor's Degree (Preferred)
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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