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Pharmacy Refill Technician at Shields Health Solutions - ApplyBlast

Pharmacy Refill Technician

Shields Health Solutions

3 days ago

3.9 on Glassdoor

Remote

Full Time

Medior

2 applicants

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About this role

The Pharmacy Refill Technician provides integrated support to pharmacy staff and liaisons by ensuring accurate and timely filling and delivery of specialty medications. This role involves placing outbound calls to patients for refill requests, answering inbound pharmacy calls, and coordinating medication refills to optimize patient care and operational efficiency. The position requires strong communication skills, attention to detail, and proficiency in Microsoft Office and database applications.

Responsibilities

Manage patient refill requests through outbound and inbound phone calls
Coordinate medication refills and troubleshoot claim adjudication issues
Document work across systems and maintain accurate patient data

Skills

Qualifications

CPhT

About Shields Health Solutions

shieldshealthsolutions.com

Headquarters

Stoughton, Massachusetts, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Shields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."