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Pharmacy Service Representative at CVS Health - ApplyBlast

Pharmacy Service Representative

CVS Health

3 months ago

3.2 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves coordinating and processing new patient medication orders and reorders for CVS Health's specialty mail-order pharmacy. Responsibilities include verifying benefits, entering prescriptions into the system, collecting copays, obtaining authorizations, and resolving clinical or financial issues with insurance providers and internal teams. The position requires bilingual communication skills to assist customers and translate basic inquiries, ensuring timely and accurate fulfillment of specialty medications.

Responsibilities

Coordinate and process new patient medication orders and reorders
Verify benefits and obtain authorizations for specialty medications
Assist customers with entering prescriptions and tracking shipments
Resolve clinical and financial issues with insurance providers
Provide bilingual support for English and Spanish inquiries

Skills

Qualifications

Registered Pharmacy TechnicianCertified Pharmacy Technician (CPhT)Certified Customer Service Professional (CCSP)

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.