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Pharmacy Specialist at BlueCross BlueShield of Tennessee - ApplyBlast

Pharmacy Specialist

BlueCross BlueShield of Tennessee

1 month ago

3.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Pharmacy Specialist supports the Senior Care Outreach and Retention team by serving as a primary point of contact for members navigating pharmacy and healthcare needs. The role involves inbound and outbound phone interactions to educate members on medication adherence, benefits, and resources, while documenting interactions and collaborating with internal teams to improve member outcomes.

Responsibilities

Conduct outbound educational telephone calls regarding medication adherence
Review and maintain pharmacy information for external and internal customers
Handle inbound and outbound member phone interactions and resolve inquiries

Skills

Qualifications

Certified Pharmacy Technician (PTCB or NHA)

About BlueCross BlueShield of Tennessee

bcbst.com

Headquarters

Chattanooga, Tennessee, United States

Company Size

5001-10000 employees

Founded

1945

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Learn more about BlueCross BlueShield of Tennessee (BCBST) health insurance and the medical, dental and vision plans we offer for employers, individuals and families.