## Pharmacy Technician **Reports to:** Chief Pharmacist, Staff Pharmacist **Status:** Non‑Exempt (full‑time) **Location:** Madison, SD ### Summary The Pharmacy Technician acts as a patient advocate by ensuring patients follow their drug‑therapy plans as prescribed. The role assists the Chief Pharmacist/Pharmacist with preparing and distributing prescription medications within Lewis Drug policy and applicable state and national regulations. --- ### Essential Duties and Responsibilities - Provide prompt, friendly customer service to all patients in the pharmacy and store customers. - Learn and apply Lewis Drug policies and procedures daily. - Establish and maintain good relationships with physicians and other healthcare providers. - Answer patient questions, troubleshoot, and resolve issues promptly. - Answer phone calls promptly and courteously. - Assist in customer‑service situations and complete transactions using the register. - Obtain and maintain pertinent patient information to fill prescriptions accurately and efficiently. - Maintain confidentiality of patients’ private medical information (HIPAA). - Process new and refill prescriptions within scope of practice. - Prepare paperwork and compile medications for delivery and mail‑out orders when needed. - Manage and serve drive‑thru patients efficiently (if applicable). - Report any medication error to proper personnel. - Log into various software systems to perform daily technician functions. - Perform daily maintenance of automated pharmacy devices. - Stock supplies, clean work areas, and prepare the pharmacy for the next day’s operations. - Promote Lewis initiatives and represent the company positively to patients and communities. - Perform additional duties as assigned by the Chief Pharmacist/Pharmacist. --- ### Additional Requirements - Ability to learn basic drug terminology and the differences between brand and generic drugs. - Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra). - Multitask with strong attention to detail. - Work effectively as part of a team and independently. - Good organizational and time‑management skills. - Effective verbal and written communication. - Learn new software systems and perform accurate data entry. - Dependable attendance and job performance. - Initiative to plan and complete daily activities in coordination with pharmacy team members. --- ### Education, Experience, and Licensure | State | Requirements | |-------|--------------| | **Iowa** | • Register with the State Board of Pharmacy (BOP)
• Minimum age 16
• Register prior to first day worked
• Become nationally certified pharmacy technician within 1 year of BOP registration (PTCB certification recommended) | | **Minnesota** | • Register with the State Board of Pharmacy (BOP)
• Minimum age 18 and have a high school diploma or GED
• Register prior to first day worked
• Complete BOP‑approved Lewis training within 1 year of registration | | **South Dakota** | • Register with the State Board of Pharmacy
• Minimum age 16
• Register within 30 days of employment | | **All states** | • Successful completion of an approved/accredited pharmacy technician program (desired but not required)
• Complete yearly CE requirements to maintain active license (as required per state)
• Additional pharmacy technician credentials/endorsements encouraged but not required | --- ### Physical Requirements - Stand for long periods and move quickly between workstations. - Use full range of hands, wrists, and arms (pick up, pinch, grasp, turn objects). - Constantly reposition self or move about the pharmacy to access products and supplies at varying heights. - Lift/move items: up to 50 lb occasionally, up to 20 lb frequently, up to 10 lb constantly. - Vision: ability to see from < 20 inches to > 20 feet, with or without correction; depth perception, color vision, and field of vision required. - Communicate verbally with staff and patients. - Handle multiple tasks in a fast‑paced setting (filling scripts, answering phones, serving patients, etc.). --- ### Benefits #### Full‑time Employees - Medical, dental, and vision insurance - HSA, FSA, LPFSA options - Voluntary options: life, long‑term disability, life/long‑term care hybrid, cancer, critical illness, accident, identity theft protection - Employee discount - 401(k) retirement savings plan - Paid Time Off (PTO) and paid volunteer time - Company‑paid short‑term disability and life insurance - Discounted logo‑wear - Employee Assistance Program (EAP) #### Part‑time Employees - Employee discount - 401(k) retirement savings plan - Paid Time Off (PTO) - Discounted logo‑wear - Employee Assistance Program (EAP) --- *National certification may be required depending on the state. If you are not currently certified, on‑the‑job training and access to study materials will be provided.*

Pharmacy Technician, Full-time

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