Pharmacy Technician Refill Calls
Shields Health Solutions(1 month ago)
About this role
The Pharmacy Refill Technician provides operational support to pharmacy staff and Shields Health Solutions liaisons to ensure accurate and timely handling of specialty medications. The role emphasizes maintaining accurate workflows and leveraging technology to support optimal patient care and efficient pharmacy operations. The position requires coordination with health system partners and contributes to operational improvements and quality standards.
Required Skills
- Patient Calls
- Refill Processing
- Inbound Calls
- Prescription Clarification
- Data Entry
- Claim Adjudication
- Inventory Management
- Special Handling
- Supply Management
- Discontinuation
+8 more
Qualifications
- State Pharmacy Technician Registration
- CPhT (Preferred)
- High School Diploma or GED
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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