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Pharmacy Technician (Refill Calls) at Shields Health Solutions - ApplyBlast

Pharmacy Technician (Refill Calls)

Shields Health Solutions

5 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

2 applicants

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About this role

A Patient Engagement Specialist supports patients with medication needs through calls, refills, and collaboration with pharmacists. The role ensures timely and accurate patient support while maintaining high service standards.

Responsibilities

Coordinate medication refills and data entry
Place outbound refill calls and assist patients
Respond to patient and provider inquiries
Clarify prescription orders with pharmacists
Maintain patient and prescription data in software systems

Skills

Qualifications

Active WA or OR Pharmacy Technician licenseNational pharmacy technician certification

About Shields Health Solutions

shieldshealthsolutions.com

Headquarters

Stoughton, Massachusetts, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Shields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."