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Physical Damage Specialist at USAA - ApplyBlast

Physical Damage Specialist

USAA

1 month ago

3.4 on Glassdoor

Chevy Chase, Maryland, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Physical Damage Specialist role involves building relationships and providing oversight of third-party vendors to ensure the accuracy and quality of their work product. This field-based position focuses on resolving problems, maintaining compliance with insurance industry standards, and supporting operational goals within the Auto Physical Damage processes. The specialist will collaborate with internal teams and vendors to balance member needs and drive exceptional customer experiences.

Responsibilities

Oversee third-party vendor work product to ensure quality and accuracy
Resolve complaints and payment discrepancies within vendor agreements
Provide direction on borderline Total Loss situations and physical damage losses

Skills

Qualifications

High School Diploma or General Equivalency DiplomaI-CAR Platinum Pro-Level 3 certificationinsurance adjuster license

About USAA

usaajobs.com

Headquarters

Atlanta, Georgia, United States

Company Size

1-10 employees

View Profile

USAA (United Services Automobile Association) is a financial services company providing insurance, banking, and investment products exclusively to military members, veterans, and their families. Founded on a commitment to serve those who serve, USAA offers a wide range of products including auto, home, and life insurance, as well as retail banking and portfolio management services. USAA is consistently recognized as one of the world's most admired companies and a top military-friendly employer.