Physical Therapy Front Desk Receptionist

The Physical Therapy Front Desk Receptionist greets, directs, and schedules patients and visitors while verifying insurance benefits and ensuring proper authorization for appointments. This role serves as the primary liaison between patients and the Physical Therapy staff, managing check-ins, co-pay collections, and patient documentation. The position also involves handling scheduling duties, maintaining accurate records in the eCW system, and supporting the front desk operations to maximize clinic efficiency.