Platform Admin Specialist (Philippines)

The Platform Admin Specialist at Thrive provides hands-on administration support and expert guidance to customers, ensuring they maximize engagement with the platform's configurations and features. This role involves managing content requests, configuring platform features, and delivering builds within defined service levels while proactively addressing potential delays or risks. The specialist also validates intake against creative briefs, enforces quality standards, and coordinates cross-functional teams to maintain project momentum. Additionally, the role requires monitoring post-launch performance, resolving issues quickly, and providing strategic recommendations to optimize the customer experience.