Platform Implementation Analyst

About this role

Responsibilities

• Develop a complete understanding of the MSIGHTS Platform applications and data relationships to assist users with troubleshooting and gaining maximum value from the Platform.
• Provide support, training, and daily operations for client users and their vendor partners.
• Perform ad hoc data analysis, research, and QA to ensure data integrity and resolve data issues.
• Identify value-added processes and areas of improvement based on client feedback and translate into actionable steps for development and implementation.
• Proactively communicate with clients and stakeholders through email and cloud-based conferencing to cultivate value-based relationships.