Platform Manager

Industrial Electric Manufacturing(2 days ago)

RemoteFull TimeMedior$70,000 - $105,000Customer Success / Operations

About this role

The Platform Manager at IEM is responsible for managing customer relationships during the order process, coordinating internal departments, and ensuring timely order fulfillment. The role involves overseeing order tracking, resolving issues, and supporting technical and commercial aspects of client orders. It requires working closely with engineering, sales, and customer teams to meet company and customer needs.

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Required Skills

Order Management
Customer Relations
Supply Chain
Technical Support
Project Coordination
Order Tracking
Commercial Support
Engineering Handoff
Report Development
Client Communication

Qualifications

Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering
2-4 years of experience in a Project Management or similar role

About Industrial Electric Manufacturing

iemfg.com

IEM designs and manufactures custom power equipment and scalable power distribution systems. They deliver engineered, turnkey solutions—including modular distribution, switchgear, transformers, UPS and battery integrations—tailored for industrial, commercial, data center and critical‑infrastructure applications. The company emphasizes scalable architectures that simplify deployment and expansion, backed by systems integration, testing, commissioning and ongoing lifecycle service. IEM partners with customers to meet reliability, efficiency and compliance requirements through configurable, purpose‑built power solutions.

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