Platform Strategy and Support Lead

The Platform Strategy and Support Lead at Chubb North America's Digital Consumer team drives the alignment of the Chubb Studio platform's feature roadmap with North American operational needs to enable scalable distribution for high-net-worth clients. This hands-on role focuses on defining and refining policy servicing workflows, leveraging data and AI to increase straight-through processing, and managing the end-to-end implementation of new product launches and platform enhancements. The position requires strong cross-functional collaboration, technical expertise in policy administration systems, and a data-driven approach to optimizing digital insurance operations.