Platform Strategy and Support Lead

The Platform Strategy and Support Lead ensures Chubb Studio’s feature roadmap aligns with North America operations needs, enabling efficient and scalable distribution for high-net-worth clients. This hands-on role defines and refines policy servicing workflows, leverages data and AI to increase straight-through processing, and drives automation initiatives to reduce manual work. The position requires strong leadership in cross-functional project management and a deep understanding of digital insurance platforms.