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Platform Support & Administration at UOB - ApplyBlast

Platform Support & Administration

UOB

1 month ago

2.6 on Glassdoor

Kuala Lumpur, Malaysia

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves administering and maintaining Unified Communications and Contact Center platforms, including troubleshooting system and telephony incidents. The position requires supporting implementation, upgrades, and production deployments while managing operational support and stakeholder coordination. Candidates should have experience with Cisco, Avaya, or Microsoft Teams voice technologies and a strong understanding of ITIL processes.

Responsibilities

Administer and maintain Unified Communications and Contact Center platforms
Perform troubleshooting and resolution of system and telephony incidents
Support implementation, upgrades, and production deployments

Skills

About UOB

uobgroup.com

Headquarters

Singapore, Central Region, Singapore

Company Size

10001+ employees

Founded

1935

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UOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.