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© All Rights Reserved. ApplyBlast.com
Railbookers Group
The Platform Support Analyst at Railbookers supports users of the Salesforce-based Kaptio reservation platform, investigating escalated issues, assessing business impact, and routing defects to the appropriate teams. The role involves testing bug fixes and system updates, managing the enhancements backlog in Jira, and coordinating with internal teams and development partners to ensure platform reliability. Additionally, the analyst troubleshoots data issues, trains teams on new features, and maintains documentation to drive continuous improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Railbookers Group.
Railbookers Group didn’t post a salary, so this is our estimate from similar listings.