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Platform Support Engineer at Lightning AI - ApplyBlast

Platform Support Engineer

Lightning AI

4 months ago

4.6 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior ML Infrastructure Engineer at Lightning AI works directly with customer engineering teams to diagnose and resolve complex distributed systems and ML infrastructure issues, improve platform reliability, and provide technical guidance for scaling AI workloads.

Responsibilities

Partner directly with customer engineering teams running training and inference workloads in production
Help customers diagnose and resolve complex distributed systems and ML infrastructure issues
Act as a technical advisor during high impact incidents and platform degradation events
Build internal tooling, automation, documentation, and runbooks
Improve observability, operational visibility, and troubleshooting workflows

Skills

About Lightning AI

lightning.ai

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2019

View Profile

Lightning AI is an AI cloud platform built by the creators of PyTorch Lightning, enabling developers to build, train, and deploy their own AI models on a fleet of 36,000+ NVIDIA GPUs. The platform emphasizes model ownership over renting, providing scalable GPU infrastructure for end-to-end AI development. It targets teams and developers looking for powerful, self-owned AI cloud compute rather than relying on third-party AI services.