Platform Support Specialist

RoofStacks(2 months ago)

İstanbul, TurkeyOnsiteFull TimeMedior$70,097 - $94,719 (estimated)Information Technology

About this role

This role ensures operational continuity and reliability of RoofStacks’ multi-cloud infrastructure across AWS, Azure, and GCP. It focuses on monitoring system performance and platform metrics, managing incidents, and maintaining observability across environments. The position acts as a bridge between technical support and infrastructure teams, contributing to scalable and reliable cloud operations. Based in Istanbul, it supports a global technology organization working in tourism systems, AR/VR, blockchain, gaming, and fintech.

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Required Skills

Cloud Monitoring
Grafana
Prometheus
Performance Analysis
AWS Operations
Azure Cloud
GCP Cloud
O365 Support
Google Workspace
Active Directory

+19 more

Qualifications

BS in Information Technologies
BS in Computer Programming
AWS Cloud Practitioner
AWS Solutions Architect Associate (In Progress)

About RoofStacks

roofstacks.com

Roofstacks is a software technologies company that partners with organizations to drive digital transformation through custom software engineering, cloud-native solutions, and AI‑enabled products. They offer end-to-end services including product strategy, UX/UI design, development, data and machine learning integration, and team augmentation. Roofstacks positions itself as a strategic technology partner focused on delivering scalable, maintainable solutions and helping clients adopt AI responsibly for lasting business impact.