Platform Support Specialist
RoofStacks
About this role
This role ensures operational continuity and reliability of RoofStacks’ multi-cloud infrastructure across AWS, Azure, and GCP. It focuses on monitoring system performance and platform metrics, managing incidents, and maintaining observability across environments. The position acts as a bridge between technical support and infrastructure teams, contributing to scalable and reliable cloud operations. Based in Istanbul, it supports a global technology organization working in tourism systems, AR/VR, blockchain, gaming, and fintech.
Skills
Qualifications
About RoofStacks
roofstacks.comRoofstacks is a software technologies company that partners with organizations to drive digital transformation through custom software engineering, cloud-native solutions, and AI‑enabled products. They offer end-to-end services including product strategy, UX/UI design, development, data and machine learning integration, and team augmentation. Roofstacks positions itself as a strategic technology partner focused on delivering scalable, maintainable solutions and helping clients adopt AI responsibly for lasting business impact.
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About RoofStacks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for RoofStacks.
Salary
$70k – $95k
per year