Player Development Manager

This high-impact, guest-facing role supports the strategic operations of the Player Development department by combining administrative precision, data-informed decision-making, and elevated VIP relationship management to drive incremental revenue and enhance the VIP experience. The position serves as the heart of the Five-Star Experience, managing VIP guest escalations, coordinating personalized needs, and overseeing VIP events and promotional programs. It also involves supervising the Player Development department, ensuring compliance with gaming regulations, and fostering a positive, professional work environment.