Player Support Agent for Video Gaming - Montreal

Keywords Studios(11 days ago)

RemoteFull TimeJunior$286,000 - $478,000Player Support

About this role

A Customer Support Agent at Keywords Studios assists video game players with account issues and interacts with customers and developers to ensure smooth gameplay experiences. The role involves communicating effectively in English and providing support for various gaming-related inquiries. It is a full-time remote position based in Canada within the gaming and player engagement industry.

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Required Skills

Customer Service
Troubleshooting
Communication
English
Computer Skills
Client Interaction
Video Games
Support Operations
Ticketing
Time Management

About Keywords Studios

keywordsstudios.com

Keywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.

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