Amber Studios
As a Player Support agent, you will be supporting players of a Live game by assisting with account settings, gameplay, purchasing, and troubleshooting. The role involves gathering player feedback, maintaining healthy KPI results, and staying updated on game features and procedural changes. You will work closely with the community to provide exceptional service and demonstrate empathy and resourcefulness.
Amber Studios is a live studio management company serving the iGaming industry, offering services to build and operate live casino studios on behalf of brands. Their products include live slots, dedicated tables, and shared tables, with studios operating across Poland, Georgia, Colombia, Latvia, and Lithuania. They operate on a fixed-fee model with 24/7 operations and over 10 years of iGaming industry experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Amber Studios.
Amber Studios didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role