Player Support Lead, Game Operations
Netflix(1 month ago)
HybridFull TimeSenior$140,000 - $220,000Player Support
Apply NowAbout this role
A Player Support Lead at Netflix Games is responsible for ensuring a high-quality player experience across a diverse portfolio of games, including launches, live-ops, and removals. The role partners with cross-functional teams and uses analytics, documentation, and tooling to continuously improve support operations and player satisfaction.
Required Skills
- Player Support
- Live-Ops
- Vendor Management
- CRM
- Zendesk
- Helpshift
- FAQ Management
- KPI Monitoring
- Data Analysis
- Documentation
+9 more
About Netflix
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