Player Support Manager
Zynga
About this role
The Player Support Manager at Zynga leads live support operations for assigned game titles, ensuring a high-quality player experience and alignment with Game Studio goals. The role partners with internal teams and vendors to maintain service levels, drive player satisfaction metrics, and advocate for game-related improvements. This position requires adaptability to a fast-paced, global environment and contributes to broader Player Support initiatives and strategy.
Skills
Qualifications
About Zynga
zynga.comZynga is a leading developer and publisher of free-to-play mobile and online games, best known for franchises like FarmVille, Zynga Poker, and Hit It Rich. The company builds social, casual, and live-service experiences across mobile, web, and other platforms, emphasizing community features, frequent content updates, and live operations. Zynga monetizes through in-app purchases and advertising while reaching a global audience with accessible, franchise-driven titles. Headquartered in San Francisco, the studio focuses on data-driven design and social gameplay to drive long-term player engagement.
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About Zynga
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Zynga .
Salary
$149k – $193k
per year