Plumbing Customer Service Representative & Dispatcher

This role involves serving as the first point of contact for customers, dispatching technicians, and managing daily office operations within a fast-paced plumbing and HVAC environment. The position requires coordinating job flow, handling billing and collections, and ensuring high-quality service delivery from initial call through completion. The ideal candidate will be organized, customer-focused, and comfortable working in an in-office setting during standard business hours.