Policy Services Officer - Major Alteration (1 year contract)

Chevening Awards(7 months ago)

SingaporeOnsiteFull TimeMedior$67,522 - $91,564 (estimated)Policy Services

About this role

An associate within Prudential’s Policy Services team responsible for processing policy-related customer requests and supporting projects to improve processes and service quality. The role partners with Financial Consultants and reports to a Team Manager to ensure timely, seamless experiences for customers. It also contributes to feedback loops to identify process gaps and implement improvements.

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Required Skills

Customer Service
Policy Administration
Escalation Management
Complaint Resolution
Payment Approval
Process Improvement
Stakeholder Support
Decision Making

About Chevening Awards

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