Porter/Concierge

The Porter/Concierge role at RACV Royal Pines Resort involves welcoming guests, managing check-in/out processes, and providing exceptional 5-star service to ensure memorable stays. This dynamic position requires handling guest luggage, arranging transport and reservations, and offering local tourism information while maintaining a professional and enthusiastic presence. The role is part of the Front Office team and supports the resort's guest-facing operations in a fast-paced hospitality environment.