Portuguese Speaking Customer Support for Consumer Electronics Repair & Warranty
Mercier Consultancy(10 months ago)
About this role
A Portuguese Speaking Customer Support Representative for a consumer electronics repair and warranty team, focused on assisting Portuguese-speaking clients with repair status, warranty claims, and product support. This entry-level role involves handling inquiries via phone, email, and chat, documenting interactions in a CRM, and collaborating with repair teams to ensure timely resolutions. The position supports customer satisfaction and continuous improvement through feedback and training.
Required Skills
- Portuguese
- English
- Phone Support
- Email Support
- Chat Support
- CRM
- Warranty Support
- Repair Coordination
- Communication
- Problem Solving
+2 more
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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