Portuguese Speaking Customer Support for Consumer Electronics Repair & Warranty
Mercier Consultancy
About this role
A Portuguese Speaking Customer Support Representative for a consumer electronics repair and warranty team, focused on assisting Portuguese-speaking clients with repair status, warranty claims, and product support. This entry-level role involves handling inquiries via phone, email, and chat, documenting interactions in a CRM, and collaborating with repair teams to ensure timely resolutions. The position supports customer satisfaction and continuous improvement through feedback and training.
Skills
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
Recent company news
About Mercier Consultancy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mercier Consultancy.
Salary
$68k – $92k
per year
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