POS Support, Senior Associate- FCE-2

Shift4(8 days ago)

North AmericaOnsiteFull TimeJunior$40,000 - $50,000Customer Support

About this role

The POS Support Associate at Shift4 provides technical assistance for POS systems and credit card terminals, focusing on troubleshooting, resolving customer issues, and ensuring high customer satisfaction. The role involves supporting diverse communication channels, collaborating with internal teams, and contributing to system improvements.

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Required Skills

POS
Troubleshooting
Customer Service
Credit Card Terminals
Technical Support
Call Center
Problem Solving
Communication
Computer Skills
Bilingual

Qualifications

High School Diploma

About Shift4

shift4.com

Shift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.

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