POS Support, Sr Associate - MCE

Shift4(14 days ago)

Atlanta, GA, Weehawken, NJ, Tampa, FL, Las Vegas, NV, Center Valley, PAOnsiteFull TimeMedior$106,134 - $141,174 (estimated)Customer Support

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About this role

The POS Support Associate provides technical support for point-of-sale systems and credit card terminals, helping merchants and partners diagnose and resolve hardware and software issues across multiple communication channels. The role supports system and terminal performance improvements, collaborates with internal teams, and helps maintain high merchant satisfaction and service standards.

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Required Skills

Troubleshooting
Customer Service
POS Systems
Payment Terminals
Call Center
Communication Skills
Problem Solving
Microsoft Office
Technical Support
Multitasking

Qualifications

High School Diploma or Equivalent

About Shift4

shift4.com

Shift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.