Post Closing Escalation Specialist
GoodLeap(18 hours ago)
About this role
The Post Closing Specialist at GoodLeap is responsible for resolving post-closing escalations for mortgage loans, ensuring compliance with investor and agency guidelines. The role demands strong analytical and customer service skills, along with effective cross-department collaboration, to manage loan modifications, refunds, and documentation accurately.
Required Skills
- FHA
- VA
- Loan Processing
- Underwriting
- MS Office
- Loan Modifications
- Customer Service
- Documentation
- GSE
- Encompass
About GoodLeap
goodleap.comGoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.
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