Post Enrollment Specialist
Better Debt Solutions(5 days ago)
About this role
Better Debt Solutions is a brand within Better Companies focused on debt relief, tax support, and business funding. The Post Enrollment Specialist supports clients after enrollment to stabilize accounts, prevent cancellations, and reinforce long-term program success within a performance-driven retention team. The role is full-time, non-exempt and based in-office in Irvine, CA.
Required Skills
- Customer Service
- Retention
- Communication
- Active Listening
- De-escalation
- Objection Handling
- Documentation
- CRM
- Call Management
- Bilingual Spanish
+1 more
About Better Debt Solutions
betterdebtsolutions.comBetter Debt Solutions is a debt relief company that helps consumers reduce and eliminate unsecured debt through personalized relief and settlement strategies. They work with clients to negotiate with creditors, create tailored repayment or settlement plans, and provide guidance to improve financial stability. The firm emphasizes individualized service aimed at lowering monthly payments and overall balances for people struggling with debt.
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