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Post Issue Processing Representatives at Athene - ApplyBlast

Post Issue Processing Representatives

Athene

5 months ago

3.8 on Glassdoor

West Des Moines, IA

Onsite

Full Time

Junior

0 applicants

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About this role

Athene is seeking dynamic individuals to join their Post Issue Processing team to provide outstanding customer service experience for existing customers by efficiently and accurately completing requests from various sources.

Responsibilities

Process transactions including address changes, beneficiary changes, withdrawals, surrenders
Provide information on products, terms, and conditions
Document responses to customer questions
Formulate correspondence through verbal and written methods
Take initiative to seek solutions

Skills

Qualifications

College degree preferred1+ years of customer service experienceAbility to navigate computer systemsProven verbal and written communication skillsKnowledge of annuity products and regulations

About Athene

athene.com

Headquarters

West Des Moines, Iowa, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Live retirement with financial freedom that Athene's annuities, services & expertise can provide. Athene, the leading annuity provider that’s driven by your goals.