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Power Generation Technical Service Representative at Generac Power Systems - ApplyBlast

Power Generation Technical Service Representative

Generac Power Systems

29 days ago

4.0 on Glassdoor

Waukesha, Wisconsin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Power Generation Technical Service Representative provides technical assistance and authorizes warranty repairs for the authorized dealer network, ensuring timely resolution of customer requests and issues. This on-site role in Waukesha, WI, involves troubleshooting installed systems, assisting dealer technicians with remote diagnostics, and documenting product failures. The position requires strong customer service skills and a foundational understanding of mechanical and electrical theory.

Responsibilities

Provide technical assistance and authorize warranty repairs for dealer network
Troubleshoot installed systems using established diagnostic techniques
Instruct dealer technicians on navigating warranty systems and submitting claims

Skills

About Generac Power Systems

generac.com

Headquarters

Waukesha, Wisconsin, United States

Company Size

5001-10000 employees

Founded

1959

View Profile

Generac Power Systems, founded in 1959, is a leading manufacturer of backup power and energy solutions for residential, commercial, and industrial customers. The company designs and sells standby and portable generators, power systems, and energy-storage and management products, supported by digital monitoring and a nationwide dealer network. Generac emphasizes reliability, durability, efficiency and environmental performance, positioning itself as a “total energy solutions” provider across backup power, distributed energy and service offerings.