Power Systems Technical Specialist
Ziegler Caterpillar(1 month ago)
About this role
The Power Systems Technical Specialist is the front-line technical support contact for internal and external customers, focusing on industrial engines and electrical power generation systems. The role involves answering support calls, generating and maintaining support tickets, and assisting with administrative tasks to support the technical support department. The position also contributes to product knowledge development and supports new product introduction and warranty claim assistance.
Required Skills
- Technical Support
- Troubleshooting
- Ticketing
- Customer Service
- Parts Support
- Report Generation
- MS Excel
- Communication
- Product Knowledge
- Warranty Claims
+1 more
Qualifications
- High School Diploma
- GED
- Associate Degree Preferred
- Bachelor's Degree Preferred
About Ziegler Caterpillar
zieglercat.comZiegler is the go-to for CAT and ag equipment in the Midwest! Rent or buy backhoes, bulldozers, or farm machinery. Call today!
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