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Practice Manager at Alight Solutions - ApplyBlast

Practice Manager

Alight Solutions

3 months ago

3.2 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

The Practice Manager is an individual contributor accountable for the overall performance of a practice team, ensuring delivery against client, financial, and operational targets. This role involves leading and coaching team members, managing resource strategies based on demand and supply, and serving as an escalation point for risks and issues. The incumbent drives operational efficiency while building strong client relationships and focusing on sustainable delivery models in the US Benefits domain.

Responsibilities

Own overall performance of the practice and ensure delivery against client targets
Lead, coach, and develop team members to improve engagement and retention
Manage resource strategy based on projected demand and actual supply
Drive operational efficiency and continuous improvement across teams
Serve as escalation point for risks, changes, and issues

Skills

Qualifications

Bachelor's degree

About Alight Solutions

alight.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

View Profile

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.