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Practice Support Specialist (Onsite) at aptihealth - ApplyBlast

Practice Support Specialist (Onsite)

aptihealth

6 days ago

2.5 on Glassdoor

Clifton Park, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Practice Support Specialist serves as the on-site point of contact in the Clifton Park office, managing patient and partner inquiries via phone, email, and ticketing systems to ensure prompt and professional support. This full-time role involves maintaining office operations, handling mail and supplies, and assisting with patient registration and scheduling. The position focuses on creating a welcoming environment while ensuring smooth office functionality and compliance with privacy standards.

Responsibilities

Manage patient and partner inquiries via phone, email, and ticketing systems
Verify benefit eligibility and schedule or reschedule appointments
Assist patients with registration and maintain organized office operations

Skills

About aptihealth

aptihealth.com

Headquarters

Clifton Park, New York, United States

Company Size

51-200 employees

Founded

2017

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AptiHealth is a digital health company that provides a cloud-based platform to deliver coordinated behavioral health care at scale, with a focus on addiction and mental health treatment. The platform includes telehealth, care coordination, treatment planning, patient engagement tools, and analytics to track outcomes and improve care quality. It serves health systems, providers, and payers, helping to expand access to evidence-based behavioral health services while streamlining workflows and reimbursement. The solution emphasizes secure, HIPAA-compliant operations and data-driven insights to support value-based care in behavioral health.